For Employers

This section provides information for employers about managing breastfeeding and working, and guidelines for creating breastfeeding and baby friendly workplaces. All it takes is some flexible work practices, good communication, a supportive culture and where possible, a little bit of space.


Click any of the following headings to read more:

Employers tools and templates 

Why be a baby and breastfeeding friendly workplace?

Addressing employer concerns

Common employer concerns and realities



Employer tools and templates

To help employers on their journey towards being a baby and breastfeeding friendly workplace we have created the following guides and templates:


It is crucial employers implement breastfeeding friendly policies as this clearly signals commitment to the support, protection and promotion of breastfeeding. It is also important to not wait for an an employee to ask if they can breastfeed before policies are put into action. These need to be available and well-communicated to employees regardless. 

Breastfeeding workplace policy template A » a signed agreement demonstrating your organisations commitment to supporting breastfeeding employees.

Breastfeeding workplace policy template B » a shorter, alternate policy to demonstrate your support. 

Liaison person role description » policy describing the responsibilities of the designated Breastfeeding Friendly Workplace liaison person. Appointing a person as liable for maintaining breastfeeding practices ensure the guidelines are upheld to a high standard. 

Complaints procedure » a complaints procedure employees can follow if they have a complaint regarding breastfeeding in the workplace. To make sure employers keep their workplace breastfeeding friendly it is important employees have a clear understanding of how to provide feedback or raise grievances. 



Guidelines for positive workplace culture » ideas on how to ensure your workplace has a positive and supportive breastfeeding friendly culture.

Guide for feeding room set-up » information on how to set up an appropriate room for employees to breastfeed or express milk. 



Breastfeeding and working » a powerpoint presenting the results of our ‘breastfeeding at work employee study’.


Why be a baby and breastfeeding friendly workplace?

Comply with the legislation

Regardless of the size of your organisation, it is important you meet all the legislative requirements. Changing and/or creating policies that support breastfeeding parents makes a public declaration of your compliance to legislation and demonstrates to your employees that you will support them – read more about the legislation here.


Save time

Our resources will provide a framework which will allow you to efficiently and effectively address all the issues involved in employing breastfeeding staff. The resources give you access to an international best practice standard, detail actions required, and provide templates, tips and guidelines on meeting the requirements of a breastfeeding friendly workplace. It is free to register and access these.


Save money

By implementing adequate breastfeeding support in your workplace you are more likely to have higher staff retention rates and reduce staff turnover. It should also increase staff morale which increases staff productivity. Using our resources and templates will provide you with all the information, resources, research, and ‘how-to’s for being breastfeeding friendly.


Add value

Gain competitive advantage from your breastfeeding friendly workplace by more than simply complying with the legislation. Implementing best practice helps ensure you are an employer of choice and your employees feel good about returning to work and continuing to breastfeed their infants.


Addressing employer concerns

Women’s Health Action surveyed over 500 women on their experiences of breastfeeding or expressing in the workplace:

➜ On average, survey respondents returned to work when their baby was 6 months old
➜ Nearly two-thirds (62%) of women who answered the survey were still breastfeeding or expressing
➜ 55% were employed part-time
➜ 8 out of 10 respondents indicated that their workplace had some sort of support for breastfeeding mothers

A large proportion of mothers returning to work will be breastfeeding, and the support you can provide as an employer is key for their success. 



Common employer concerns and realities

Despite the large number of women working and breastfeeding, employers continue to have concerns about how employees can balance both roles and how it will impact the workplace. Below are a series of common concerns employers have, as well as the reality answers which should assist on overcoming these issues.


Concern: Breastfeeding employees will be more tired and less productive


➜ All new parents are tired no matter how they feed their baby. Breastfeeding women are no more fatigued than non-breastfeeding women.
➜ Women who are supported with their breastfeeding at work show greater loyalty and employee engagement than women who aren’t. High employee engagement results in greater productivity.
➜ Employees who breastfeed their children have less sick days than employees who artificially feed.


Concern: Breastfeeding is an activity which is unrelated to work


➜ Supporting employees to continue to breastfeed not only has significant health benefits for the mother and child but also direct benefits to the organisation and the economy e.g. lower absenteeism, higher return rate from parental leave and increased employee engagement and loyalty.
➜ Modesty concerns can be managed by providing access to a private space for breastfeeding or expressing breast milk.
➜ Acceptance in the workplace can be assisted by senior managers modelling clear support for the breastfeeding programme.


Concern: Difficulty with scheduling and/or break options


➜ Evidence supports that breastfeeding employees’ need for flexible scheduling is cost effective. This need for flexible scheduling is temporary and will reduce as the child grows older.
➜ The employer and employee can explore the employee’s personal work schedule to help devise appropriate feeding or expressing times.
➜ The number of breaks and amount of time needed to feed depends on many factors, but most breastfeeding employees will not require more than 20 minutes three times per day and this time will lessen as the child grows.


Concern: Resistance from other employees


➜ Research has demonstrated that where employees have had actual experience working with a colleague who breastfeeds, they are more supportive of women breastfeeding on return to work than employees who haven’t had that experience.
➜ Resistant staff may need information on the benefits to the organisation of supporting employees who breastfeed.
➜ Senior management’s support of breastfeeding will greatly assist acceptance within the rest of the workforce.


Concern: Cost of providing facilities


➜ There may be some initial costs; these could include the fit out of a room to ensure privacy and comfort (blinds, lock, chair, clock, and mirror) and/or the addition of extra breaks (for example a total of 1 hour a day for 6 months).
➜ Any immediate costs incurred can be offset in the longer term with improved retention rate, lower absenteeism costs, increased loyalty and positive public relations.
➜ Family friendly policies have been found to significantly contribute towards increased employee engagement leading to increased productivity and higher shareholder return.


Concern: Lack of space


Organisations are only required to provide space which is reasonable and practical. The most important part of a successful Breastfeeding and Child Friendly Workplace is the willingness to look for solutions.

Other options include:
➜ Employee’s own office.
➜ Use of an existing prayer room, meeting room, resource room, etc. A lockable door and roster will assist in ease of use.
➜ An unused office or one which is able to be easily vacated two or three times a day.
➜ A quiet curtained or screened off area of the workplace.

Where organisations cannot provide any appropriate facilities, provision of appropriate breaks will allow the mother to go to the child to breastfeed – either to where the child is being cared for or at a convenient place which has breastfeeding facilities e.g. an early childhood centre or large shopping mall. Discussing the available options with the employee is essential.


Concern: Breastfeeding isn’t really that important


The World Health Organisation (WHO) recommends all children should be breastfed exclusively until 6 months, and then complemented by appropriate foods alongside breastmilk beyond 2 years of age. Breastfeeding has important positive health advantages (including in developed countries) for both mother and child, benefits which continue even after breastfeeding has ceased. Lack of requests for breastfeeding assistance (by employees of their employers) does not indicate that a substantial need does not exist.


Concern: Breastfeeding women shouldn’t be at work anyway


Like men, women work for many reasons.

Research has shown that there are two main groups of women who return to work when their children are young – one group work in high occupational categories and have high levels of skills and qualifications. These women gain a significant amount of identification and pleasure from their work, have a large investment in their education and training and are in high demand by employers. The second group is conversely in lower occupational categories with lower incomes. For this latter group, working is often an economic necessity.