The Government's principal advisor on health and disability: improving, promoting and protecting the health of all New Zealanders
The Commission is responsible for assisting providers across the whole health and disability sector - private and public - to improve service safety and quality and therefore outcomes for all who use these services in New Zealand.
Improving the quality and safety of care will provide better value for money and more efficient and effective use of taxpayer funding.
The Commission is charged with:
- providing advice to the Minister of Health to drive improvement in quality and safety in health and disability services
- leading and coordinating improvements in safety and quality in health care
- identifying data sets and key indicators to inform and monitor improvements in safety and quality
- reporting publicly on the state of safety and quality, including performance against national indicators
- sharing knowledge about and advocating for safety and quality.
The main role of the Health and Disability Commissioner is to ensure that the rights of consumers are upheld. This includes making sure that complaints about health or disability services providers are taken care of fairly and efficiently.
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